We offer 10-day return and exchange.

If the item is damaged or defective, please email us with picture and explanation. We will issue partial refund, or accept return/full refund.

For buyer’s remorse, buyer pays for return shipping and refund will not include original shipping and a 10% warehouse restocking fee. Returned items must be in its original condition, no missing parts, with all original packing materials. If item is damaged during return, buyer agrees that we do not need to send any refund and buyer will be responsible to file the claim with the shipper.

For all returns, please obtain Return Authorization # and the return address from us. Returns sent without RA# and sent to wrong address will cause delay in processing, and at times were lost (in which case we can not assume any responsibility).

Please be aware that opened and repacked boxes are weakened -- it is always good to reinforce the original packing for return purpose.

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